Shipping Guide

SHIPPING GUIDE

1. What are the available shipping methods?

For all shipping methods, X toy wholesale only charges the shipping fee, the possible tax/duty is NOT included. Please kindly note that the Tax / Customs fee in destination country is at customer's expense.

*If you have your own shipping method or shipping forwarder in China, please contact us and provide their information, we will ship the order to your warehouse or forwarder.

DHL/FedEx EXPRESS:

1. Handling Time: Ship out from X TOY Warehouse in 3-5 business days.

2. Delivery Time: 2-4 weeks to most countries. When in peak season, there could be extra 3-5 days delay.

(Due to the COVID-19 virus outbreak, DHL annouced that all parcels delivery time will be delayed, it will take at least 6 weeks for delivery. )

Tracking number available in 24 hours after the parcel shipped.

Attentions:
A. IMPOSSIBLE to ship to PO BOX.
B. IMPOSSIBLE to ship liquid & lithium battery.
C. There is 0.5% chance that it will be inspected by China Customs, and the order will be delayed for 4-5 days.

Any Tax / Customs fee in destination country is at customer's expense.

Ocean Ship: (For parcels over 100kg Only)

1. Handling Time: Ship out from XTOY Wholesale Warehouse in 5-10 business day.

2. Delivery Time: 35-65 days to your neastest port. When in peak season, there could be 10-20 days delay.

Attentions:

A. IMPOSSIBLE to ship to PO BOX.
B. IMPOSSIBLE to ship liquid & lithium battery.
C. There is 0.5% chance that it will be inspected by China Customs, and the order will be delayed for 4-5 days.

Any Tax / Customs fee in destination country is at customer's expense.

2. How to track my order?

HK DHL:

Tracking Site: http://www.dhl.com

HK UPS:

Tracking Site: https://www.ups.com

3. How are customs and import tax/duty handled?

We encourage you to check the local customs office for potential import taxes, duties, and tariffs, before placing any order. In addition, some products may require special licenses or permits to import.

xtoywholesale.com is not responsible for products rejected, confiscated or destroyed by the customs in your countries. Because we send products from Hong Kong (a free port), there is no sales tax or duties imposed by the Hong Kong government.

Any Tax / Customs fee in destination country is at customer's expense.

4. What is the declaration on shipping labels?

For the order value, we will write it according to your request. So please leave us a message or contact us about the value that you prefer when you make the order.

Customer Service: Shopping Cart; Contact Us; About Us; Shipping Guide; Privacy / Security; Why Buy From Us

Newsletter

Join our community